Terms and Conditions

Welcome to Almossafer™ Agency’s website. Before you proceed, we kindly request that you carefully read and understand the following Terms and Conditions. By using our website, you are agreeing to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

About Us: We are a seasoned and reputable visa application service provider with over seven years of experience in assisting individuals with their immigration needs. Our expertise extends to both Canada and the United Kingdom, where we specialize in helping clients navigate the complex visa application processes. Additionally, we offer a comprehensive range of services in Portugal to meet various immigration and residency requirements.

 

Responsible party:
Almossafer.com is provided by Almossafer™ Agency LDA, registered at ​Avenida 25 Abril 83, 2855-366 Corroios, Setubal, Portugal.
Owner contact email: info@almossafer.com

 

Our Services: Our services include visa application services for Canada and the United Kingdom. Additionally, we offer a diverse spectrum of services tailored to individuals seeking to establish themselves in Portugal.

 

Acceptance of Terms: By using www.almossafer.com, you acknowledge that you have read, understood, and accepted these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

 

Privacy and Data Processing: Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data in accordance with our Privacy Policy.

  • The Service Provider might have access to personal data for which the Client is responsible in the exercise of the service. The Service Provider shall take all necessary organizational and technical security measures to secure this personal data, in accordance with the relevant data protection legislation.
  • Personal data for which the Client is responsible will be processed by the Service Provider in accordance with the Privacy Policy, available on the Service Provider’s website.

 

Provision of information by the Client:

  • The Client will provide to the Service Provider all information that is relevant for the execution of the assignment and accepts that if the Client does not, the Service Provider may not be able to adequately carry out the service.
  • The Client is obliged to provide all data and documents that the Service Provider believes are necessary for the correct execution of the assignment, in a timely manner, in the desired form and in the desired manner.
  • The Client guarantees the correctness, completeness and reliability of the data and documents made available to the Service Provider, even if they originate from third parties, unless the nature of the assignment dictates otherwise.
  • The Client indemnifies the Service Provider against any damage in any form whatsoever arising from non-compliance with the provisions of the first paragraph of this article.
  • If and insofar as the Client requests this, the Service Provider returns the relevant documents.
  • If the Client does not make the data and documents required by the Service Provider available, or not in time or properly, and the execution of the order is delayed as a result, the resulting additional costs and additional fees will be borne by the Client.

 

Execution of the Agreement:

  • The Service Provider implements the Agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship.
  • The Service Provider has the right to have work performed by third parties. The Service Provider will inform the Client if third parties are hired to perform (part of) the work. If third parties have access to personal data for which the Client is responsible, prior permission will be required in accordance with the Data Processing Agreement between the Client and the Service Provider.
  • Implementation of the Services as agreed upon between Parties takes place in mutual consultation and after written Agreement and payment of any agreed advance.

 

Paid Products:

Some of the Products provided on Almossafer.com, as part of the Service, are provided on the basis of payment. The fees, duration and conditions applicable to the purchase of such Products are described below and in the dedicated sections of Almossafer.com.

 

Order submission:

When the User submits an order, the following applies:

  • The submission of an order determines contract conclusion and therefore creates for the User the obligation to pay the price, taxes and possible further fees and expenses, as specified on the order page.
  • In case the purchased Product requires active input from the User, such as the provision of personal information or data, specifications or special wishes, the order submission creates an obligation for the User to cooperate accordingly.
  • Upon submission of the order, Users will receive a receipt confirming that the order has been received.


All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.

 

Methods of payment:

  • Information related to accepted payment methods are made available during the purchasing process.
  • Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of Almossafer.com.
  • All payments are independently processed through third-party services. Therefore, Almossafer.com does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed.
  • If payment through the available methods fail or is refused by the payment service provider, the Owner shall be under no obligation to fulfill the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the User.

 

Disclaimer of Warranties:

Almossafer.com is provided strictly on an “as is” and “as available” basis. Use of the Service is at Users’ own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by user from owner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet Users’ requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at users own risk and users shall be solely responsible for any damage to Users’ computer system or mobile device or loss of data that results from such download or Users’ use of the Service.

The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.

The Service may become inaccessible or it may not function properly with Users’ web browser, mobile device, and/or operating system. The owner cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.

Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement shall not apply

to the extent prohibited by applicable law.

 

Dispute resolution:

Amicable dispute resolution: Users may bring any disputes to the Owner who will try to resolve them amicably.

While Users’ right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of Almossafer.com or the Service, Users are kindly asked to contact the Owner at the contact details provided in this document.

The User may submit the complaint including a brief description and if applicable, the details of the related order, purchase, or account, to the Owner’s email address specified in this document.

The Owner will process the complaint without undue delay and within 7 days of receiving it.

 

Intellectual Property: All content, trademarks, logos, and intellectual property on www.almossafer.com are the property of Almossafer™ Agency or its licensors. Users are prohibited from using, copying, or reproducing any of this content without prior written permission.

Rights regarding content on Almossafer.com – All rights reserved

  • The Owner holds and reserves all intellectual property rights for any such content.
  • Users may not therefore use such content in any way that is not necessary or implicit in the proper use of the Service.
  • In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content available on Almossafer.com, nor allow any third party to do so through the User or their device, even without the User’s knowledge.
  • Where explicitly stated on Almossafer.com, the User may download, copy and/or share some content available through Almossafer.com for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by the Owner are correctly implemented.
  • Any applicable statutory limitation or exception to copyright shall stay unaffected.

 

External Links: Our website may contain links to third-party websites. Almossafer™ Agency is not responsible for the content or policies of these external websites. We encourage you to review the terms and conditions and privacy policies of any third-party sites you visit.

 

Changes to Terms and Conditions: Almossafer™ Agency reserves the right to update or modify these Terms and Conditions at any time. Users are responsible for reviewing this page periodically to stay informed of any changes.

 

Contact Information: If you have any questions or concerns about these Terms and Conditions, please contact us at the email address or phone number provided on our website.

 

Thank you for choosing Almossafer™ Agency. We look forward to assisting you with your immigration and documentation needs.